Shipping information

Shipping timelines can be affected by high volumes of orders, seasonal demand, and carrier delays due to events such as COVID19. 

Our goal is to provide you with the best transportation options, no matter where you live. We serve hundreds of customers around the world every day and strive to provide you with the highest level of service.
The time frame for order delivery is divided into two parts:

Processing time: 1-3 days
Delivery time: 3-15 days

Please Note:

The address we ship to should be the shipping address customer fills in the order check out (that will shows on the purchase notification email). Please remember to offer correct shipping address, once the parcel shipped out, it does not allow changing the shipping address anymore.

We will choose the best logistics according to the customers in different countries.
So the format of the order tracking number is different in each country.
To ensure that each customer can check the tracking information of the order in a timely and accurate manner, please check the logistics information of the order in our comprehensive logistics information website.

●All program packages have specific tracking information.
●After the order is shipped, you will receive an email to notify you. The email will contain a unique package tracking number.
●If you have any questions about transportation, please feel free to contact us.
●When you receive a product different from the one ordered, please send an email to


Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy.